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Prior to this new role, Winegarden served three years as DreamBox’s Senior Vice President of Client Success, where she was instrumental in driving customer retention to an alltime high and tripled the professional development business revenue beyond company targets. As part of a high-growth services strategy, Winegarden also launched a new online learning platform called DreamBox University, which provides a wide range of professional development courses to help educators accelerate their learning on their own schedules. Winegarden brings nearly two decades of experience leading global client services for high-growth technology startups and global enterprise companies.
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I am thrilled to recognize Dianna’s consequential contributions to DreamBox growth and success with this promotion.”
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She is a proven innovator, creative thought leader, and passionate customer advocate who continues to demonstrate her strong commitment to unlocking learning potential for all learners, regardless of who they are or where they live. “We are delighted to elevate Dianna to Chief Customer Officer where she will continue to lead our Customer Organization to further strengthen our district partnerships and ensure their students and educators are equipped with the support, services, and engagement they need to grow and thrive,” said Jessie Woolley-Wilson, President and CEO of DreamBox Learning. “Dianna embodies what it means to be a values-driven leader at DreamBox. With this new role, DreamBox will strengthen its commitment to fostering thriving, engaged, and successful customers across its personalized, research-proven dual-discipline learning solutions.Īs Chief Customer Officer, Winegarden is responsible for leading DreamBox’s customer strategy and cultivating a company-wide devotion to nurturing an enthusiastic and growing customer base, including broad responsibility for all customer initiatives such as: customer support, customer success, customer operations, and professional services. A key strategic role at DreamBox, the new position will drive cross-functional programs to design, innovate, and continuously improve the customer experience across an expanding range of products and services. March 24, 2022 - DreamBox Learning (“DreamBox”), the leading education technology provider and pioneer of intelligent adaptive learning, announced today that Dianna Winegarden has been promoted to Chief Customer Officer.